📚 Help Center

How do I create a listing?

After registering and logging in, go to Create Listing and fill in all the required information about your vehicle. Add clear photos and accurate details to attract buyers.

Is listing my car free?

Yes! Basic registration and listing creation are free. However, premium features like featured listings and enhanced visibility may require payment. See Pricing for details.

How long does my listing stay active?

Listings typically remain active for 30 days. You'll receive a warning email before expiration, and you can renew your listing anytime from your dashboard.

How do I edit or delete my listing?

Go to My Listings in your dashboard. Click on any listing to edit details or delete it.

What information should I include in my listing?

Include accurate details: make, model, year, mileage, condition, price, and clear photos. Honest descriptions help build trust with buyers and lead to faster sales.

How do I create an account?

Click Register in the top navigation, fill in your details, verify your email, and you're ready to go!

I didn't receive my verification email

Check your spam folder first. If you still don't see it, you can request a new verification email from your dashboard or contact support.

How do I reset my password?

Click Forgot Password on the login page, enter your email, and follow the instructions sent to your inbox.

Can I change my email address?

Yes, you can update your email and other profile information in Settings.

What payment methods do you accept?

We accept payments via Paystack, which supports debit cards, bank transfers, and mobile money. All payments are secure and encrypted.

Are there any fees for listing my car?

Basic listings are free. Premium features like featured ads and enhanced visibility have fees. See Pricing for complete details.

Are payments refundable?

Payments for premium features are generally non-refundable. Please review our Billing Policy for details.

How do I view my payment history?

Log in to your account and go to your Dashboard to view payment history and receipts.

How can I stay safe when meeting sellers/buyers?

Always meet in public places during daylight hours, bring a friend if possible, verify vehicle documents, and never pay before inspecting the vehicle. See our Safety Tips page for comprehensive guidance.

What should I do if I encounter a scam?

Report it immediately using the "Report Listing" button on the listing page. We take fraud seriously and will investigate all reports.

How do I verify a vehicle is legitimate?

Check the VIN/chassis number matches the documents, verify ownership papers, conduct a test drive, and consider a professional inspection for expensive vehicles.